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Contact Us

Orders, shipping, plans and billing — plus the questions we are not allowed to answer.

Send us a message

Best for general questions. If it concerns an existing order, include the order number and we will find it straight away.

This form needs connecting to your mail handler before it will deliver anything. Until then write to CustomerService@hard.health. Please keep clinical detail out of it.

Phone and email

855-927-0390
CustomerService@hard.health

Postal address

Hard Health
15251 Pipeline Lane, Huntington Beach, CA 92649-1135

Clinical questions

Support cannot give medical advice. Anything about dosage, suitability or interactions belongs with the prescribing physician or your own doctor.

Not for emergencies

Chest pain, vision or hearing changes, or an erection past four hours all need emergency care immediately. Call 911 rather than emailing us.

Things we can sort quickly

  • Changing or stopping a plan — reach us before the next shipment is processed. See shipping and returns.
  • Chasing a parcel — order number in hand.
  • Updating an address or card.
  • Anything about a charge — current rates are on the pricing page.

Often faster than writing

HardRx sublingual tablets

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Two actives, one sublingual dose. Moving in 15 minutes, covered for up to 36 hours.

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